This Privacy Policy describes how andagainandagain.com (the “Site,” “App,” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site or use our mobile app.

Contact Us

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

By Email: info@andagainandagain.com

By Mail: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

Information We Collect

When you use our Site or App, we collect specific data to provide you with our services. This includes:

Device Information

Purpose of Collection: To load the Site/App accurately, perform analytics, and optimize performance.

Source: Automatically collected through cookies, log files, web beacons, tags, pixels, or app-specific identifiers.

Personal Information Collected: Device type, operating system, version of web browser, IP address, time zone, cookie identifiers, and app usage data.

Account and Order Information

Purpose of Collection: To manage your account, process orders, fulfill purchases, and communicate with you.

Source: Provided by you during registration or checkout.

Personal Information Collected: Name, email address, phone number, billing/shipping addresses, and payment details (processed securely by Ziina).

Location Data (if applicable)

Purpose of Collection: To offer location-specific features (e.g., localized product suggestions or delivery services).

Source: Collected with your explicit consent through device settings.

Behavioral and Advertising Data

Purpose of Collection: To provide personalized content, targeted advertising, and improve user experience.

Source: Collected through analytics tools and advertising networks.

Third-Party Data Sharing

We may share limited Personal Information with third-party service providers to deliver our services, including:

Payment Processing: We use Ziina to handle secure payments. [Read Ziina’s Privacy Policy here].

Shipping Services: We partner with Shyft to facilitate delivery.

Analytics Tools: We use Google Analytics to understand user behavior and improve our services. [Learn more about Google Analytics here].

We do not sell your Personal Information to third parties.

Advertising and Marketing

We may use your data to deliver personalized advertisements through third-party platforms like Google and Facebook. You can opt-out of targeted advertising:

Google Opt-Out

Facebook Opt-Out

User Rights

We respect your privacy rights and provide the following options:

Access and Portability: Request access to the data we store about you.

Correction: Update inaccurate or incomplete information.

Deletion: Request the deletion of your data, subject to legal and business needs.

Withdraw Consent: Disable location services or opt out of marketing communications through your device or app settings.

For EU/EEA residents, these rights align with the General Data Protection Regulation (GDPR). California residents are afforded rights under the California Consumer Privacy Act (CCPA).

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Security

We use industry-standard security measures to protect your data, including encryption and secure servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookies through your browser or app settings.

Do Not Track

Our Site and App do not respond to Do Not Track (DNT) signals. However, you can manage tracking preferences through your browser or device.

Children’s Privacy

Our services are not directed at children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect their data. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Significant changes will be communicated through the App or via email.

App-Specific Disclosures (for Apple App Store and Google Play Store)

Data Collected by the App:

We collect user account details, device identifiers, and app activity data as outlined above.

Sensitive data, such as payment information, is processed securely via Ziina.

Opt-Out Features:

Location access and personalized advertising can be disabled in your device settings.

Third-Party SDKs:

Our App uses third-party SDKs, such as Google Analytics and advertising platforms, to enhance functionality and user experience.

Compliance with Apple and Google Policies:

The App complies with all Apple App Store and Google Play Store policies, including transparency in data use and providing user controls for data privacy.

Contact Information

If you have any questions, please contact us at:

Email: info@andagainandagain.com

Mail: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

This policy ensures compliance with GDPR, CCPA, and the guidelines of Apple and Google for app submissions. Let me know if further changes are needed!