FAQ
Welcome to the &Again Frequently Asked Questions (FAQ) section. Here you'll find answers to common queries about our platform. If you don't find what you're looking for, please contact us at info@andagainandagain.com
1. General Questions
What is &Again?
&Again LLC-FZ is a company registered in the United Arab Emirates. We operate a digital marketplace platform for resale fashion and home items, promoting circular living and sustainable shopping.
Who can use &Again?
Anyone over the age of 18 can use the app. Users under 18 may participate with the involvement of a parent or guardian.
2. Using the App
How do I create an account?
Download the app, click on "Sign Up," and follow the steps to provide your information and create your profile.
Is there a fee to use &Again?
The app is free to download and use. However, we may charge transaction fees for certain sales, which will be disclosed at checkout.
How do I search for items?
Use the search bar or browse through categories to find what you need. You can also filter results by size, price, or color.
3. Buying Items
How do I purchase an item?
Click on the item you want, review the details, and proceed to checkout. Payment can be made securely through the app.
What payment methods are accepted?
We accept credit cards, debit cards, and other secure payment options listed at checkout.
Can I return an item?
A 3-day return policy is allowed for all items. In case an item is not as described, please get in touch on info@andagainandagain.com.
4. Selling Items
How do I list an item for sale?
Go to the "Sell" section, upload photos of your item, add a detailed description, set a price, and publish your listing.
What kind of items can I sell?
You can sell pre-loved clothing and household items that are clean, functional, and in good condition. Prohibited items include counterfeit goods and unsafe materials.
When will I get paid for my sale?
Payments are processed after the buyer confirms receipt of the item. The timeline may vary depending on the payment method.
5. Account and Security
How do I delete my account?
Contact our support team at info@andagainandagain.com to request account deletion.
What should I do if I suspect fraudulent activity?
Report any suspicious activity to our support team immediately. Your safety is our priority.
6. Sustainability and Impact
How does &Again promote sustainability?
We encourage the reuse and recycling of items to reduce waste and carbon footprints. Every purchase contributes to a more sustainable future.
Does &Again support any charitable causes?
Our aim is to partner with local charities and organizations to support community initiatives. Follow us for updates on our projects.
7. Support and Contact
How can I contact customer support?
You can reach us at info@andagainandagain.com
What are your support hours?
Our support team is available 9 am to 6 pm. We aim to respond within 24 hours.
We hope this FAQ answers your questions! Thank you for being part of the &Again community.
Copyright © 2024 &again - All Rights Reserved.
FAQ
Welcome to the &Again Frequently Asked Questions (FAQ) section. Here you'll find answers to common queries about our platform. If you don't find what you're looking for, please contact us at info@andagainandagain.com
1. General Questions
What is &Again?
&Again LLC-FZ is a company registered in the United Arab Emirates. We operate a digital marketplace platform for resale fashion and home items, promoting circular living and sustainable shopping.
Who can use &Again?
Anyone over the age of 18 can use the app. Users under 18 may participate with the involvement of a parent or guardian.
2. Using the App
How do I create an account?
Download the app, click on "Sign Up," and follow the steps to provide your information and create your profile.
Is there a fee to use &Again?
The app is free to download and use. However, we may charge transaction fees for certain sales, which will be disclosed at checkout.
How do I search for items?
Use the search bar or browse through categories to find what you need. You can also filter results by size, price, or color.
3. Buying Items
How do I purchase an item?
Click on the item you want, review the details, and proceed to checkout. Payment can be made securely through the app.
What payment methods are accepted?
We accept credit cards, debit cards, and other secure payment options listed at checkout.
Can I return an item?
A 3-day return policy is allowed for all items. In case an item is not as described, please get in touch on info@andagainandagain.com.
4. Selling Items
How do I list an item for sale?
Go to the "Sell" section, upload photos of your item, add a detailed description, set a price, and publish your listing.
What kind of items can I sell?
You can sell pre-loved clothing and household items that are clean, functional, and in good condition. Prohibited items include counterfeit goods and unsafe materials.
When will I get paid for my sale?
Payments are processed after the buyer confirms receipt of the item. The timeline may vary depending on the payment method.
5. Account and Security
How do I delete my account?
Contact our support team at info@andagainandagain.com to request account deletion.
What should I do if I suspect fraudulent activity?
Report any suspicious activity to our support team immediately. Your safety is our priority.
6. Sustainability and Impact
How does &Again promote sustainability?
We encourage the reuse and recycling of items to reduce waste and carbon footprints. Every purchase contributes to a more sustainable future.
Does &Again support any charitable causes?
Our aim is to partner with local charities and organizations to support community initiatives. Follow us for updates on our projects.
7. Support and Contact
How can I contact customer support?
You can reach us at info@andagainandagain.com
What are your support hours?
Our support team is available 9 am to 6 pm. We aim to respond within 24 hours.
We hope this FAQ answers your questions! Thank you for being part of the &Again community.
Copyright © 2024 &again - All Rights Reserved.
FAQ
Welcome to the &Again Frequently Asked Questions (FAQ) section. Here you'll find answers to common queries about our platform. If you don't find what you're looking for, please contact us at info@andagainandagain.com
1. General Questions
What is &Again?
&Again LLC-FZ is a company registered in the United Arab Emirates. We operate a digital marketplace platform for resale fashion and home items, promoting circular living and sustainable shopping.
Who can use &Again?
Anyone over the age of 18 can use the app. Users under 18 may participate with the involvement of a parent or guardian.
2. Using the App
How do I create an account?
Download the app, click on "Sign Up," and follow the steps to provide your information and create your profile.
Is there a fee to use &Again?
The app is free to download and use. However, we may charge transaction fees for certain sales, which will be disclosed at checkout.
How do I search for items?
Use the search bar or browse through categories to find what you need. You can also filter results by size, price, or color.
3. Buying Items
How do I purchase an item?
Click on the item you want, review the details, and proceed to checkout. Payment can be made securely through the app.
What payment methods are accepted?
We accept credit cards, debit cards, and other secure payment options listed at checkout.
Can I return an item?
A 3-day return policy is allowed for all items. In case an item is not as described, please get in touch on info@andagainandagain.com.
4. Selling Items
How do I list an item for sale?
Go to the "Sell" section, upload photos of your item, add a detailed description, set a price, and publish your listing.
What kind of items can I sell?
You can sell pre-loved clothing and household items that are clean, functional, and in good condition. Prohibited items include counterfeit goods and unsafe materials.
When will I get paid for my sale?
Payments are processed after the buyer confirms receipt of the item. The timeline may vary depending on the payment method.
5. Account and Security
How do I delete my account?
Contact our support team at info@andagainandagain.com to request account deletion.
What should I do if I suspect fraudulent activity?
Report any suspicious activity to our support team immediately. Your safety is our priority.
6. Sustainability and Impact
How does &Again promote sustainability?
We encourage the reuse and recycling of items to reduce waste and carbon footprints. Every purchase contributes to a more sustainable future.
Does &Again support any charitable causes?
Our aim is to partner with local charities and organizations to support community initiatives. Follow us for updates on our projects.
7. Support and Contact
How can I contact customer support?
You can reach us at info@andagainandagain.com
What are your support hours?
Our support team is available 9 am to 6 pm. We aim to respond within 24 hours.
We hope this FAQ answers your questions! Thank you for being part of the &Again community.
Copyright © 2024 &again - All Rights Reserved.